Revenue Role and Responsibilities

The Revenue Department is responsible for assessment, collection, enforcement, and management of municipal revenues to ensure financial sustainability and effective delivery of civic services.

  1. Assessment of Municipal Taxes
  • Assessment and re-assessment of:
    • Property tax
    • Vacant land tax (where applicable)
  • Preparation and updating of assessment registers
  • Implementation of tax policies, exemptions, and rebates as per rules
  • Periodic revision of tax rates and base values
  1. Billing & Demand Generation
  • Issuance of tax demand notices and bills
  • Generation of annual and revised tax demands
  • Ensuring accuracy in billing and taxpayer records
  • Integration of GIS and property databases (where applicable)
  1. Collection of Municipal Revenues
  • Collection of:
    • Property tax
    • Advertisement tax
    • User charges and fees
    • License fees and penalties
  • Promotion of online and digital payment systems
  • Monitoring daily, monthly, and annual collections
  1. Arrears Management & Recovery
  • Identification of tax defaulters and outstanding arrears
  • Issuance of notices for recovery of dues
  • Initiating recovery proceedings including:
    • Attachment of property
    • Sealing of premises
  • Ensuring timely recovery to minimize revenue leakage
  1. Licensing & Permissions
  • Issuance and renewal of trade licenses
  • Collection of license fees from commercial establishments
  • Enforcement against unauthorized trades and activities
  • Coordination with enforcement and health departments
  1. Handling Objections, Appeals & Disputes
  • Redressal of taxpayer grievances related to assessment and billing
  • Processing objections, appeals, and revisions
  • Assistance in revenue-related court cases and tribunals
  • Implementation of appellate authority orders
  1. Enforcement & Field Operations
  • Conducting field surveys and inspections
  • Detection of unassessed or under-assessed properties
  • Action against illegal hoardings and unauthorized usage
  • Support to special revenue drives and campaigns
  1. Data Management & Reporting
  • Maintenance of revenue registers, records, and MIS
  • Preparation of revenue performance reports
  • Submission of statements to:
    • Municipal Commissioner
    • Standing Committee
    • State Government authorities
  1. Inter-Departmental Coordination
  • Coordination with:
    • Finance Department (accounting & reconciliation)
    • Town Planning Department (property records)
    • IT Department (digital platforms)
  • Ensuring consistency in data and revenue reporting
  1. Policy Implementation & Reforms
  • Implementation of State and Central Government revenue reforms
  • Support for municipal financial reforms and modernization
  • Participation in special drives for revenue enhancement